Our People | Ascendi

People are a critical factor for Ascendi’s success. This will be directly dependent on the investment made in people’s development, integrating an innovative, ethical and sustainable vision, linking business, human capital and management.

This is the strategy that will allow Ascendi to perpetuate its brand, aligned with the Values and committed to the future.

We have a motivated and ambitious team that through excellence, knowledge and experience achieves our mission, focused on the convenience of our clients.

Our Teams

At Ascendi, apart from the teams that work across the entire company as part of the corporate structure, we also have operational teams whose jobs are task-specific and who play a fundamental role in our day-to-day operations. These include the following:

Two Ascendi roadside assistance vehicles showing the 24h Assistance number, 229 767 767.

Assistance and Surveillance

This is the team which patrols our roads 24 hours a day, 365 days a year. They provide travellers with support whenever necessary, helping to solve any problem that may arise on the road.

Traffic Control Centre

This team is responsible for monitoring road conditions in real time, using a Road Telematics system with a round-the-clock connection to our Traffic Control Centre.

Customer Support

This team provides personalised face-to-face and telephone assistance, handling information requests and claims.

Two Ascendi inspectors in high-visibility vests next to an inspection vehicle.

Inspection Brigades

This is the team responsible for ensuring that tolls are paid.

Ascendi employee at the window of a toll booth.

Tolls